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Resource Sites! How to Answer Specific Questions or Problems NEWSGROUPS! Knowledge Bases How To Sites Your Friends Where to Learn Concepts Online Seminars Small Audience Seminars Large Audience Seminars Tutorial web sites Books and Mags User Groups Training businesses Colleges Where to Learn Skills Tutorial web sites Books and Mags User Groups Training businesses Colleges On your own - own web site, volunteer, at work projects, etc. Get Examples and Templates Plans, SDLC, etc. Source Code |
Knowledge Bases are similar to Newsgroups but they are usually more organized and regulated. The benefit of this is that
the information is more likely to be accurate; the drawback is that you cannot post directly to them. Knowledge Bases are often
used to report problems and the resolutions or work-arounds. Some popular IT Knowledge Bases include: Microsoft Knowledge Base - Product Support |